Pc-Check Windows Touch Screen Multi-Touch Test Failure Information

Group Number 720X

Device Touch screen

This group is for testing Touch screens.

A touch screen is an electronic visual display that can detect the presence and location of a touch within the display area. The term generally refers to touching the display of the device with a finger or hand. Touch screens can also sense other passive objects, such as a stylus.

NOTE: All the tests within the Touch screen group are interactive as user interaction is required.

NOTE: In Windows® 8.1 the 'Touch and Swipe' features may interrupt testing during the Grid and Point tests. The Charm bar shown by swiping from the right has been disabled for the duration of these tests. As per all tests, it is recommended that no other applications or windows are open while running these tests to prevent the Windows® Application List swipe functionality from showing.

Test Number 304

Touch Multi-Touch

The Multi-touch test is designed to test the touch screen capability to support multiple touch points. For the test duration the maximum number of active touch points is counted. The test will pass if the required number of touch points are counted before the end of the duration.

Estimated Test Time Dependent on test parameter."

PARAM1: Time-out

Time-out for touch screen input.

PARAM3: Tolerance

How close in pixels the touch must be to the target.

PARAM6: Display Initial Test Message

Specifies whether or not to display a test dialogue box before the test runs to ensure the user is ready to input.

PARAM7: Expected Touches

Number of touch points required to pass. If set to 0, the operator will be asked to confirm the count.

PARAM9: Confirm Result

Confirm the result before ending the test. 

ERRORCODES & TROUBLESHOOTING

Failed to create the full screen test window. CODE=0x00/001

TROUBLESHOOTING0: The test window could not be created. This is most likely caused by a graphics hardware or operating system fault.

The test has completed without all parts of the test having passed successfully. CODE=0x01/3FF

TROUBLESHOOTING1: The test has failed. This could be due to a time-out in touch screen input, operator error, not calibrated or faulty touch device.

The touch was detected outside the tolerance area. CODE=0x02/012

TROUBLESHOOTING1: The test has failed. This could be due to a time-out in touch screen input, operator error, not calibrated or faulty touch device.

A time-out occurred before the Operator completed the test. CODE=0x03/3FF

TROUBLESHOOTING1: The test has failed. This could be due to a time-out in touch screen input, operator error, not calibrated or faulty touch device.

The Operator has failed the test. CODE=0x04/3FF

TROUBLESHOOTING1: The test has failed. This could be due to a time-out in touch screen input, operator error, not calibrated or faulty touch device.

The touch input has no size associated. CODE=0x05/3FF

TROUBLESHOOTING1: The test has failed. This could be due to a time-out in touch screen input, operator error, not calibrated or faulty touch device.

The primary touch point was lost. CODE=0x06/3FF

TROUBLESHOOTING1: The test has failed. This could be due to a time-out in touch screen input, operator error, not calibrated or faulty touch device.

The primary touch point was detected unexpectedly. CODE=0x07/3FF

TROUBLESHOOTING1: The test has failed. This could be due to a time-out in touch screen input, operator error, not calibrated or faulty touch device.

The required touch screen inputs were not detected. CODE=0x08/3FF

TROUBLESHOOTING1: The test has failed. This could be due to a time-out in touch screen input, operator error, not calibrated or faulty touch device.

Unable to configure gesture support. CODE=0x09/3FF

TROUBLESHOOTING1: The test has failed. This could be due to a time-out in touch screen input, operator error, not calibrated or faulty touch device.