Pc-Check Windows Solid State Drives Idle Temperature Test Failure Information

Group Number 700X

Solid State Drives

SSD is a test group for solid state drives and eMMC Devices. A solid-state drive or eMMC is a data storage device that uses solid-state memory to store persistent data in the same manner of a traditional block I/O hard disk drive. These devices are distinguished from traditional magnetic disks such as hard disk drives or floppy disk, which are electromechanical devices containing spinning disks and movable read-write heads. In contrast, these use microchips that retain data in non-volatile memory chips and contain no moving parts. Compared to electromechanical HDDs, they are typically less susceptible to physical shock, are silent, have lower access time and latency.

The drive being tested should be mounted as a windows volume and have data on it to test, otherwise the test may stall.

NOTE: 1. Some tests use a drive's S.M.A.R.T. functionality to run. S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology), is a monitoring system for computer media to detect and report on various indicators of reliability. This functionality is not available on all devices. S.M.A.R.T documentation is available online for the tests and can be used for further information if required.

NOTE: 2. When comparing the test parameters duration and coverage for the actual testing time this will only be the same under one condition. A set parameter coverage of 100% or a set parameter duration which has sufficient time to test to the entire media. This is because of varying algorithms and delays moving to the next test location. Other parameters may be irrelevant due to hardware access times with this type of test. This is because with a duration setting, each physical read is performed sequentially. Whereas with the coverage parameter, the reading is distributed evenly across the hardware being tested. Therefore there maybe a delay due to moving to the next hardware location.

Test Number 310

Idle Temperature

This test checks the temperature reading of the Hard Drive against the minimum and maximum test parameters. This test is designed to be run prior to testing the Hard Drive and will take temperature readings over the set duration and will fail if any readings are outside of tolerances.

NOTE: Not all hard drives have temperature sensors. If no sensor can be found the test will return not available.

Estimated Test Time Dependent on test parameter

PARAM1: Duration

Time to run the test for in seconds, maximum 1 week.

PARAM9: Maximum Temperature

Maximum Temperature. (Celsius)

PARAM10: Pre-Test Delay

Time to wait before starting the test.

ERRORCODES & TROUBLESHOOTING

Unable to read drive information. CODE=0x00/001

TROUBLESHOOTING1:There has been a failure accessing or reading from the drive. The drive may be faulty. If an Antivirus is running, this may be preventing access to the drive.

Unable to read from drive. CODE=0x01/005

TROUBLESHOOTING1:There has been a failure accessing or reading from the drive. The drive may be faulty. If an Antivirus is running, this may be preventing access to the drive.

Unable to set drive position pointer. CODE=0x03/005

TROUBLESHOOTING1:There has been a failure accessing or reading from the drive. The drive may be faulty. If an Antivirus is running, this may be preventing access to the drive.

Unable to open access to the drive. CODE=0x04/3FF

TROUBLESHOOTING1:There has been a failure accessing or reading from the drive. The drive may be faulty. If an Antivirus is running, this may be preventing access to the drive.

Read data size mismatch. CODE=0x08/006

TROUBLESHOOTING1:There has been a failure accessing or reading from the drive. The drive may be faulty. If an Antivirus is running, this may be preventing access to the drive.

The S.M.A.R.T. Imminent Failure was detected. CODE=0x09/3FF

TROUBLESHOOTING2: The S.M.A.R.T. self-test may indicate a fault or imminent fault present with the drive. Errors such as aborted tests and power resets may be caused by other programs accessing S.M.A.R.T. functionality while the test is running or the device entering a power saving state. It is recommended that hard drive power down is disabled and no other programs are running for the duration of the test.

The S.M.A.R.T. command failed and may not be supported. CODE=0x0A/001

TROUBLESHOOTING0: The S.M.A.R.T. command has not run to completion. The test is either not supported on the drive and interface, the drive is faulty or the maximum duration parameter is too low.

TROUBLESHOOTING4: The device does not appear to support this test. Check the test descriptions manual for the test requirements.

The self-test routine was aborted. CODE=0x0B/3FF

TROUBLESHOOTING2: The S.M.A.R.T. self-test may indicate a fault or imminent fault present with the drive. Errors such as aborted tests and power resets may be caused by other programs accessing S.M.A.R.T. functionality while the test is running or the device entering a power saving state. It is recommended that hard drive power down is disabled and no other programs are running for the duration of the test.

The self-test routine was interrupted by a hard or soft power reset. CODE=0x0C/3FF

TROUBLESHOOTING2: The S.M.A.R.T. self-test may indicate a fault or imminent fault present with the drive. Errors such as aborted tests and power resets may be caused by other programs accessing S.M.A.R.T. functionality while the test is running or the device entering a power saving state. It is recommended that hard drive power down is disabled and no other programs are running for the duration of the test.

An unknown test error occurred while running the self-test routine. CODE=0x0D/3FF

TROUBLESHOOTING2: The S.M.A.R.T. self-test may indicate a fault or imminent fault present with the drive. Errors such as aborted tests and power resets may be caused by other programs accessing S.M.A.R.T. functionality while the test is running or the device entering a power saving state. It is recommended that hard drive power down is disabled and no other programs are running for the duration of the test.

The self-test has failed and the test element that failed is not known. CODE=0x0E/3FF

TROUBLESHOOTING2: The S.M.A.R.T. self-test may indicate a fault or imminent fault present with the drive. Errors such as aborted tests and power resets may be caused by other programs accessing S.M.A.R.T. functionality while the test is running or the device entering a power saving state. It is recommended that hard drive power down is disabled and no other programs are running for the duration of the test.

The electrical part of the self-test has failed. CODE=0x0F/3FF

TROUBLESHOOTING2: The S.M.A.R.T. self-test may indicate a fault or imminent fault present with the drive. Errors such as aborted tests and power resets may be caused by other programs accessing S.M.A.R.T. functionality while the test is running or the device entering a power saving state. It is recommended that hard drive power down is disabled and no other programs are running for the duration of the test.

The servo part of the self-test has failed. CODE=0x10/3FF

TROUBLESHOOTING2: The S.M.A.R.T. self-test may indicate a fault or imminent fault present with the drive. Errors such as aborted tests and power resets may be caused by other programs accessing S.M.A.R.T. functionality while the test is running or the device entering a power saving state. It is recommended that hard drive power down is disabled and no other programs are running for the duration of the test.

The read part of the self-test has failed. CODE=0x11/3FF

TROUBLESHOOTING2: The S.M.A.R.T. self-test may indicate a fault or imminent fault present with the drive. Errors such as aborted tests and power resets may be caused by other programs accessing S.M.A.R.T. functionality while the test is running or the device entering a power saving state. It is recommended that hard drive power down is disabled and no other programs are running for the duration of the test.

Device handling damage has been detected and the self-test has failed. CODE=0x12/3FF

TROUBLESHOOTING2: The S.M.A.R.T. self-test may indicate a fault or imminent fault present with the drive. Errors such as aborted tests and power resets may be caused by other programs accessing S.M.A.R.T. functionality while the test is running or the device entering a power saving state. It is recommended that hard drive power down is disabled and no other programs are running for the duration of the test.

An unknown self-test result has been received. CODE=0x13/015

TROUBLESHOOTING2: The S.M.A.R.T. self-test may indicate a fault or imminent fault present with the drive. Errors such as aborted tests and power resets may be caused by other programs accessing S.M.A.R.T. functionality while the test is running or the device entering a power saving state. It is recommended that hard drive power down is disabled and no other programs are running for the duration of the test.

Drive does not support the S.M.A.R.T. self-test. CODE=0x14/001

TROUBLESHOOTING0: The S.M.A.R.T. command has not run to completion. The test is either not supported on the drive and interface, the drive is faulty or the maximum duration parameter is too low.

The S.M.A.R.T. Self-test did not complete before the time-out. CODE=0x15/001

TROUBLESHOOTING0: The S.M.A.R.T. command has not run to completion. The test is either not supported on the drive and interface, the drive is faulty or the maximum duration parameter is too low.

TROUBLESHOOTING2: The S.M.A.R.T. self-test may indicate a fault or imminent fault present with the drive. Errors such as aborted tests and power resets may be caused by other programs accessing S.M.A.R.T. functionality while the test is running or the device entering a power saving state. It is recommended that hard drive power down is disabled and no other programs are running for the duration of the test.

The S.M.A.R.T. Error Log was exceeded. CODE=0x16/001

TROUBLESHOOTING0: The S.M.A.R.T. command has not run to completion. The test is either not supported on the drive and interface, the drive is faulty or the maximum duration parameter is too low.

TROUBLESHOOTING4: The device does not appear to support this test. Check the test descriptions manual for the test requirements.

Access to the drive was denied. CODE=0x17/3FF

TROUBLESHOOTING1:There has been a failure accessing or reading from the drive. The drive may be faulty. If an Antivirus is running, this may be preventing access to the drive.

The temperature result was outside the tolerance. CODE=0x18/019

TROUBLESHOOTING3: The retrieved value from the sensor is outside the tolerance. Check the system information for your drive to ensure the correct parameter values are being used.

Temperature sensors are not found. CODE=0x19/3FF

TROUBLESHOOTING4: The device does not appear to support this test. Check the test descriptions manual for the test requirements.

The S.M.A.R.T. attribute could not be found. CODE=0x1A/098

TROUBLESHOOTING4: The device does not appear to support this test. Check the test descriptions manual for the test requirements.

The S.M.A.R.T. attribute was outside of allowed threshold. CODE=0x1B/098

TROUBLESHOOTING3: The retrieved value from the sensor is outside the tolerance. Check the system information for your drive to ensure the correct parameter values are being used.

Device is too small to test CODE=0x1C/3FF

TROUBLESHOOTING1:There has been a failure accessing or reading from the drive. The drive may be faulty. If an Antivirus is running, this may be preventing access to the drive.

Unable to get drive life. CODE=0x1D/3FF

TROUBLESHOOTING4: The device does not appear to support this test. Check the test descriptions manual for the test requirements.

The drive life is below the threshold. CODE=0x1E/080

TROUBLESHOOTING3: The retrieved value from the sensor is outside the tolerance. Check the system information for your drive to ensure the correct parameter values are being used.