Pc-Check Windows Operating System Autopilot Test

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Pc-Check Windows Operating System Autopilot Test Failure Information

Group Number 681X

Device Operating System

This group tests the Operating System running on the computer. This diagnostic group is specifically for the Microsoft® Windows® operating system.

An operating system (OS) is software that manages computer hardware and software resources and provides common services for computer programs, and is an essential component of the system software in a computer system. In the case of hardware functions such as input and output and memory allocation, the operating system acts as an intermediary between programs and the computer hardware, although the application code is usually executed directly by the hardware and will frequently make a system call to an OS function or be interrupted by it.

What is Autopilot?

Windows Autopilot is an IT deployment service used to set up and pre-configure new Windows devices.

https://www.microsoft.com/en-gb/microsoft-365/windows/windows-autopilot

Test Number 313 Autopilot

This test checks if Autopilot is supported and configured on the system. This test checks the information and configuration of the system and will not be able to detect Autopilot if the system BIOS has been wiped but is still enrolled online. To support Autopilot the BIOS serial number must be configured as well as the system hardware hash or system manufacturer and model.

PARAM10 Check Enabled

Check if Autopilot is enabled if True, otherwise only check if Autopilot can be supported.

PARAM11 Pass if Enabled

Pass if configured and enrolled for Autopilot if set to True, otherwise Pass if not configured or enrolled when set to False.

ERRORCODES & TROUBLESHOOTING

Windows® is not Activated." CODE="0x01/096"

TROUBLESHOOTING ID0: Windows® is not activated. Windows® can be activated by going to the System Properties window and clicking 'Activate Windows now' and following the on screen instructions.

Windows® is not Genuine." CODE="0x02/3FF"

TROUBLESHOOTING ID1: Windows® is not genuine or could not be checked. Windows® genuine checks are preformed periodically after Windows® has been activated and can fail if the system hardware changes. To ensure that Windows® runs and passes the genuine check, Windows® may need to be re-activated.

The Genuine Windows® test is unable to run." CODE="0x03/001"

An error occurred while Windows® was being checked." CODE="0x04/001"

TROUBLESHOOTING ID=8: A general error occurred with the test. This could be caused by a software or operating system error on the system.

Failing Windows® event log errors were found." CODE="0x05/093"

TROUBLESHOOTING ID=2: A critical or error Windows® event was found. This may be the sign of a hardware or software fault on the system. The Windows® Event Log should be checked for further information on this event.

The kernel did not respond." CODE="0x06/3FF"

TROUBLESHOOTING ID=4: The kernel did not respond to the test. This may be caused by high system load or a fault in the operating system. If other applications are not running at the same time as the test, an operating system reinstall may be required.

An error occurred while checking drivers." CODE="0x07/001"

TROUBLESHOOTING ID=5: An error was found with one or more device drivers present in the system. This may be caused by a missing or incorrectly signed driver. In the case of a missing driver, the Windows® Device Manager can be used. All devices with missing drivers will be shown with a yellow triangle. In the case of an incorrectly signed drivers, the failing device will need to be found in the device list.

One or more of the devices on the system had a missing or invalid driver." CODE="0x08/093"

One or more of the drivers on the system is not properly signed." CODE="0x09/095"

The version of Windows® to test could not be determined." CODE="0x0A/3FF"

TROUBLESHOOTING ID=8: A general error occurred with the test. This could be caused by a software or operating system error on the system.

The system does not meet the memory requirements for Windows®." CODE="0x0B/3FF"

TROUBLESHOOTING ID=6: The system does not meet the required minimum specification for the version of Windows® being checked. Windows® performance will be reduced if the minimum specification is not met and may increase the maintenance required to keep the operating system running efficiently. The Windows® Experience Index can be used as an indication of operating system performance. This feature is available from the System Properties window from Windows® Vista to Windows® 8.

The system does not meet the processor requirements for Windows®." CODE="0x0C/3FF"

The system does not meet the disk drive requirements for Windows®." CODE="0x0D/3FF"

Windows® Security is not configured on the system." CODE="0x0E/3FF"

TROUBLESHOOTING ID=7: The Windows® Security Centre has found an error or is not currently monitoring any features. It is important to ensure the system security is kept up to date to ensure that the system performance and user data is not put at risk. The errors detected by the Windows® Security Centre can be viewed by opening the Windows® Action Centre. Some errors detected may be hidden in the Windows® Action Centre, but can be displayed by clicking the drop down arrow next to the security category. Items marked with 'Currently Not Monitored' should be checked and any errors shown in red should be corrected to pass this test. The Windows® Security Centre does not start monitoring immediately on system start-up and may take a few minutes to begin. This is dependent on the speed and load on the system, as well as the delay for security applications to start.

One or more security features on the system have an error." CODE="0x0F/094"

The reading of the event log timed out." CODE="0x10/3FF"

TROUBLESHOOTING ID=3: The event log read timed out. This may be a sign of a serious event log error or a very large event log. The Windows® Event Log should be cleared to increase the speed of its reading. This can be done by opening the Event Log. Alternatively the maximum duration parameter can be increased.

Unable to determine the processor capabilities." CODE="0x11/3FF"

The system does not meet the display resolution requirements for Windows®." CODE="0x12/3FF"

The system does not meet the graphics card requirements for Windows®." CODE="0x13/3FF"

Failed to launch requested process." CODE="0x14/3FF"

System file scan detected system file issues or file corruption which require repair." CODE="0x15/3FF"

TROUBLESHOOTING ID=8: A general error occurred with the test. This could be caused by a software or operating system error on the system.

File does not exist or wrong file path." CODE="0x16/3FF"

TROUBLESHOOTING ID=8: A general error occurred with the test. This could be caused by a software or operating system error on the system.

WMI Initialization failure." CODE="0x17/3FF"

TROUBLESHOOTING ID=8: A general error occurred with the test. This could be caused by a software or operating system error on the system.

Architecture not compatible." CODE="0x18/3FF"

TROUBLESHOOTING ID=8: A general error occurred with the test. This could be caused by a software or operating system error on the system.

Non UEFI firmware not compatible." CODE="0x19/3FF"

TROUBLESHOOTING ID=8: A general error occurred with the test. This could be caused by a software or operating system error on the system.

Processor not compatible." CODE="0x20/3FF"

TROUBLESHOOTING ID=8: A general error occurred with the test. This could be caused by a software or operating system error on the system.

Minimum CPU cores not compatible." CODE="0x21/3FF"

TROUBLESHOOTING ID=8: A general error occurred with the test. This could be caused by a software or operating system error on the system.

Minimum Processor speed not compatible." CODE="0x22/3FF"

TROUBLESHOOTING ID=8: A general error occurred with the test. This could be caused by a software or operating system error on the system.

Driver Version not compatible." CODE="0x23/3FF"

TROUBLESHOOTING ID=8: A general error occurred with the test. This could be caused by a software or operating system error on the system.

Secure boot setting not compatible." CODE="0x24/3FF"

TROUBLESHOOTING ID=8: A general error occurred with the test. This could be caused by a software or operating system error on the system.

Disk partition type not compatible." CODE="0x25/3FF"

TROUBLESHOOTING ID=8: A general error occurred with the test. This could be caused by a software or operating system error on the system.

Minimum Memory not compatible." CODE="0x26/3FF"

TROUBLESHOOTING ID=8: A general error occurred with the test. This could be caused by a software or operating system error on the system.

Disk Free Space not compatible." CODE="0x27/3FF"

TROUBLESHOOTING ID=8: A general error occurred with the test. This could be caused by a software or operating system error on the system.

TPM not compatible." CODE="0x28/3FF"

TROUBLESHOOTING ID=8: A general error occurred with the test. This could be caused by a software or operating system error on the system.

A general Window creation error." CODE="0x29/3FF"

TROUBLESHOOTING ID=8: A general error occurred with the test. This could be caused by a software or operating system error on the system.

The autopilot enrollment state does not match the configured value." CODE="0x2A/3FF"

TROUBLESHOOTING ID=9: The Autopilot enrollment state is not as expected. If Autopilot is desired you may need to enroll your system using Microsoft Intune or another similar program. If Autopilot is not desired you will need to ensure the system is removed from the same program. If the test was configured to check for autopilot support the test failure indicates that required information is not available.

Unable to get BIOS serial for supporting Autopilot." CODE="0x2B/3FF"

Unable to get system manufacturer for supporting Autopilot." CODE="0x2C/3FF"

Unable to get system model for supporting Autopilot." CODE="0x2D/3FF"

TROUBLESHOOTING ID=9: The Autopilot enrollment state is not as expected. If Autopilot is desired you may need to enroll your system using Microsoft Intune or another similar program. If Autopilot is not desired you will need to ensure the system is removed from the same program. If the test was configured to check for autopilot support the test failure indicates that required information is not available.

Keywords: Pc-Check Windows; Autopilot; 6810, 313, Operating System