Pc-Check Windows Motherboard CMOS Clock Test Failure Information

Group Number 670X

Device Motherboard

This is a group that tests the Motherboard.

Tests may not run (or may not run all sub-tests) if drivers and libraries are missing, hardware is unsupported or errors are encountered. One or more sub-tests may not be available or compatible with all operating systems.

Test Number 303

CMOS Clock

Real-time clock - the CMOS real-time clock date and time are compared to the system date and time. A maximum difference of 5 seconds is permitted, to allow for small timing delays.

PARAM11: Ignore Time-zone Differences

Ignore CMOS time failures caused by time-zones.

ERRORCODES & TROUBLESHOOTING

Unable to load DLLs required for test. CODE=0x00/3FF

TROUBLESHOOTING0: A required DLL failed to load. Ensure that all extra directories are present and contain all required files.

The CMOS Real-time clock is incorrect. CODE=0x01/017

TROUBLESHOOTING1: The CMOS test has failed. This could be because of faulty CMOS or CMOS battery. Try replacing the battery.

The CMOS Checksum is incorrect. CODE=0x02/3FF

TROUBLESHOOTING1: The CMOS test has failed. This could be because of faulty CMOS or CMOS battery. Try replacing the battery.

The CMOS Battery voltage is outside tolerances. CODE=0x03/3FF

TROUBLESHOOTING1: The CMOS test has failed. This could be because of faulty CMOS or CMOS battery. Try replacing the battery.

The CMOS Battery voltage is unable to be read. CODE=0x04/3FF

TROUBLESHOOTING1: The CMOS test has failed. This could be because of faulty CMOS or CMOS battery. Try replacing the battery.

The FSB speed is outside tolerances. CODE=0x05/016

TROUBLESHOOTING6: The FSB subtest has failed. Ensure the correct tolerance was entered for the test parameter.

Unable to create window class. CODE=0x06/3FF

TROUBLESHOOTING3: The graphics subtest has failed. This can occur if user interaction is detected during the test as the OS may access video memory to update cursor locations.

Unable to create window. CODE=0x07/3FF

TROUBLESHOOTING3: The graphics subtest has failed. This can occur if user interaction is detected during the test as the OS may access video memory to update cursor locations.

Unable to update window. CODE=0x08/3FF

TROUBLESHOOTING3: The graphics subtest has failed. This can occur if user interaction is detected during the test as the OS may access video memory to update cursor locations.

Unable to get control of window. CODE=0x09/3FF

TROUBLESHOOTING3: The graphics subtest has failed. This can occur if user interaction is detected during the test as the OS may access video memory to update cursor locations.

Unable to set draw mode. CODE=0x0A/3FF

TROUBLESHOOTING3: The graphics subtest has failed. This can occur if user interaction is detected during the test as the OS may access video memory to update cursor locations.

Unable to set window size. CODE=0x0B/3FF

TROUBLESHOOTING3: The graphics subtest has failed. This can occur if user interaction is detected during the test as the OS may access video memory to update cursor locations.

Incorrect pixel detected. CODE=0x0C/080

TROUBLESHOOTING3: The graphics subtest has failed. This can occur if user interaction is detected during the test as the OS may access video memory to update cursor locations.

Unable to find a serial port to test. CODE=0x0D/3FF

TROUBLESHOOTING4: The serial subtest has failed. Re-test with serial port group for extended results.

Unable to open a serial port to test. CODE=0x0E/3FF

TROUBLESHOOTING4: The serial subtest has failed. Re-test with serial port group for extended results.

Unable to create an ICMP file. CODE=0x0F/3FF

TROUBLESHOOTING5: The network ping subtest has failed. Re-test with network group tests for extended results.

General Ping-test error. CODE=0x10/3FF

TROUBLESHOOTING5: The network ping subtest has failed. Re-test with network group tests for extended results.

Ping-test timed out. CODE=0x11/3FF

TROUBLESHOOTING5: The network ping subtest has failed. Re-test with network group tests for extended results.

Ping-test reply buffer too small. CODE=0x12/3FF

TROUBLESHOOTING5: The network ping subtest has failed. Re-test with network group tests for extended results.

Unable to write the port configuration. CODE=0x13/010

TROUBLESHOOTING4: The serial subtest has failed. Re-test with serial port group for extended results.

Unable to read the port configuration. CODE=0x14/010

TROUBLESHOOTING4: The serial subtest has failed. Re-test with serial port group for extended results.

The set and read configurations do not match. CODE=0x15/010

TROUBLESHOOTING4: The serial subtest has failed. Re-test with serial port group for extended results.

The battery voltage is unavailable to read. CODE=0x16/3FF

TROUBLESHOOTING1: The CMOS test has failed. This could be because of faulty CMOS or CMOS battery. Try replacing the battery.

Memory controller check failed. CODE=0x17/3FF

TROUBLESHOOTING2: The memory subtest has failed. Ensure there is enough memory available on the system to test.

The FSB speed parameter has not been set. CODE=0x18/3FF

TROUBLESHOOTING6: The FSB subtest has failed. Ensure the correct tolerance was entered for the test parameter.

Unable to find sensor. CODE=0x19/3FF

TROUBLESHOOTING7: Related sensor test failed. Either the sensor is not available or the values are not in the range. Retest with hardware monitor.

The temperature result was outside the tolerance. CODE=0x1A/019

TROUBLESHOOTING7: Related sensor test failed. Either the sensor is not available or the values are not in the range. Retest with hardware monitor.

The fan speed was outside the tolerance. CODE=0x1B/3FF

TROUBLESHOOTING7: Related sensor test failed. Either the sensor is not available or the values are not in the range. Retest with hardware monitor.

A battery power failure has been detected by the CMOS. CODE=0x1C/3FF
TROUBLESHOOTING1: The CMOS test has failed. This could be because of faulty CMOS or CMOS battery. Try replacing the battery.