Pc-Check Windows Biometric Core Recognition Test Failure Information

Group Number 641X

Device Biometric

This is a test group for biometric devices. The biometric group of tests has been designed to support the latest generation of biometric hardware.

Test Number 301

Core Recognition

Check that the fingerprint device is detected within Windows®.

ERRORCODES & TROUBLESHOOTING

General Error Executing tests. Review all test parameters are correct and biometric driver and device are available. CODE=0x00/3FF

TROUBLESHOOTING0: Windows® Driver for device not available. Device not working as required. The Biometric chipset is not supported.