Pc-Check Windows Video Graphics Card Temperature Test Failure Information |
Group Number 570X Device Graphics Card This is a group that tests graphics hardware (the 'graphics card' not the monitor). It incorporates two of our most successful memory test algorithms to test the on-board graphics memory and a new 3D render test to verify the GPU is functioning correctly. A linear memory test has also been included to provide memory testing capabilities when Microsoft Windows® DirectX9 is unavailable. NOTE: 1. When comparing the test parameters duration and coverage for the actual testing time this will only be the same under one condition. A set parameter coverage of 100% or a set parameter duration which has sufficient time to test to the entire memory. This is because of varying algorithms and delays moving to the next test location. Other parameters may be irrelevant due to hardware access times with this type of test. This is because with a duration setting, each physical read is performed sequentially. Whereas with the coverage parameter, the reading is distributed evenly across the hardware being tested. Therefore there maybe a delay due to moving to the next hardware location." NOTE: 2. If you using Windows® Pre-installation Environment then graphics card drivers must be installed. Alternatively, the system stress test in the system group should be considered for testing video memory. Test Number 305 ERRORCODES & TROUBLESHOOTING Unable to create window class. CODE=0x00/001 TROUBLESHOOTING0: The test is unable to run because of a display window failure. This could be caused by missing, out of date or incorrect display drivers or another application taking control of the window. Unable to create window. CODE=0x01/001 TROUBLESHOOTING0: The test is unable to run because of a display window failure. This could be caused by missing, out of date or incorrect display drivers or another application taking control of the window. Unable to set window parameters. CODE=0x02/001 TROUBLESHOOTING0: The test is unable to run because of a display window failure. This could be caused by missing, out of date or incorrect display drivers or another application taking control of the window. Unable to update window. CODE=0x03/3FF TROUBLESHOOTING0: The test is unable to run because of a display window failure. This could be caused by missing, out of date or incorrect display drivers or another application taking control of the window. Unable to get control of window. CODE=0x04/001 TROUBLESHOOTING0: The test is unable to run because of a display window failure. This could be caused by missing, out of date or incorrect display drivers or another application taking control of the window. Unable to set draw mode. CODE=0x05/3FF TROUBLESHOOTING0: The test is unable to run because of a display window failure. This could be caused by missing, out of date or incorrect display drivers or another application taking control of the window. Unable to set window size. CODE=0x06/001 TROUBLESHOOTING0: The test is unable to run because of a display window failure. This could be caused by missing, out of date or incorrect display drivers or another application taking control of the window. Incorrect pixel detected. CODE=0x07/007 TROUBLESHOOTING2: A failure has been detected with your device. This could be a genuine fault with your device or missing or incorrect device drivers. Note: For video cards with less than 32MB video memory the test may fail. DirectX9 is not supported. CODE=0x08/3FF TROUBLESHOOTING1: The test has failed due to a DX9 error. This could be caused by a missing or unsupported DX9 installation or a genuine fault with your device such as rendering or memory issues. TROUBLESHOOTING4: Display adapter driver error, or the default Microsoft Basic Display Adapter is being used. Installing display adapter drivers should fix this. If the OpenCL tests are failing in Windows PE, place your driver's OpenCL DLLs into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. If unable to find nvidia-smi, place your driver's nvidia-smi application into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. Could not find Ship Model Resource. CODE=0x09/3FF TROUBLESHOOTING2: A failure has been detected with your device. This could be a genuine fault with your device or missing or incorrect device drivers. Note: For video cards with less than 32MB video memory the test may fail. Failed to initialise Z-Buffer. CODE=0x0A/001 TROUBLESHOOTING1: The test has failed due to a DX9 error. This could be caused by a missing or unsupported DX9 installation or a genuine fault with your device such as rendering or memory issues. Failed to initialise graphics. CODE=0x0B/001 TROUBLESHOOTING1: The test has failed due to a DX9 error. This could be caused by a missing or unsupported DX9 installation or a genuine fault with your device such as rendering or memory issues. TROUBLESHOOTING4: Display adapter driver error, or the default Microsoft Basic Display Adapter is being used. Installing display adapter drivers should fix this. If the OpenCL tests are failing in Windows PE, place your driver's OpenCL DLLs into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. If unable to find nvidia-smi, place your driver's nvidia-smi application into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. Failed to initialise lights. CODE=0x0C/3FF TROUBLESHOOTING1: The test has failed due to a DX9 error. This could be caused by a missing or unsupported DX9 installation or a genuine fault with your device such as rendering or memory issues. Failed to initialise font. CODE=0x0D/3FF TROUBLESHOOTING1: The test has failed due to a DX9 error. This could be caused by a missing or unsupported DX9 installation or a genuine fault with your device such as rendering or memory issues. Failed to validate device. CODE=0x0E/3FF TROUBLESHOOTING1: The test has failed due to a DX9 error. This could be caused by a missing or unsupported DX9 installation or a genuine fault with your device such as rendering or memory issues. Dx9 software rendering unavailable. CODE=0x0F/3FF TROUBLESHOOTING1: The test has failed due to a DX9 error. This could be caused by a missing or unsupported DX9 installation or a genuine fault with your device such as rendering or memory issues. TROUBLESHOOTING4: Display adapter driver error, or the default Microsoft Basic Display Adapter is being used. Installing display adapter drivers should fix this. If the OpenCL tests are failing in Windows PE, place your driver's OpenCL DLLs into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. If unable to find nvidia-smi, place your driver's nvidia-smi application into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. The software and hardware rendered frames do not match. CODE=0x10/3FF TROUBLESHOOTING2: A failure has been detected with your device. This could be a genuine fault with your device or missing or incorrect device drivers. Note: For video cards with less than 32MB video memory the test may fail. Unable to allocate texture memory. CODE=0x11/3FF TROUBLESHOOTING2: A failure has been detected with your device. This could be a genuine fault with your device or missing or incorrect device drivers. Note: For video cards with less than 32MB video memory the test may fail. General Error allocating texture memory. CODE=0x12/008 TROUBLESHOOTING1: The test has failed due to a DX9 error. This could be caused by a missing or unsupported DX9 installation or a genuine fault with your device such as rendering or memory issues. The memory set and compared did not match. CODE=0x13/3FF TROUBLESHOOTING2: A failure has been detected with your device. This could be a genuine fault with your device or missing or incorrect device drivers. Note: For video cards with less than 32MB video memory the test may fail. General error testing memory. CODE=0x14/008 TROUBLESHOOTING1: The test has failed due to a DX9 error. This could be caused by a missing or unsupported DX9 installation or a genuine fault with your device such as rendering or memory issues. Could not lock the texture memory. CODE=0x15/001 TROUBLESHOOTING1: The test has failed due to a DX9 error. This could be caused by a missing or unsupported DX9 installation or a genuine fault with your device such as rendering or memory issues. Could not unlock the texture memory. CODE=0x16/001 TROUBLESHOOTING1: The test has failed due to a DX9 error. This could be caused by a missing or unsupported DX9 installation or a genuine fault with your device such as rendering or memory issues. Error while rendering. CODE=0x17/3FF TROUBLESHOOTING2: A failure has been detected with your device. This could be a genuine fault with your device or missing or incorrect device drivers. Note: For video cards with less than 32MB video memory the test may fail. Unknown format of DX9. CODE=0x18/3FF TROUBLESHOOTING0: The test is unable to run because of a display window failure. This could be caused by missing, out of date or incorrect display drivers or another application taking control of the window. TROUBLESHOOTING2: A failure has been detected with your device. This could be a genuine fault with your device or missing or incorrect device drivers. Note: For video cards with less than 32MB video memory the test may fail. TROUBLESHOOTING1: The test has failed due to a DX9 error. This could be caused by a missing or unsupported DX9 installation or a genuine fault with your device such as rendering or memory issues. The temperature result was outside the tolerance. CODE=0x19/019 TROUBLESHOOTING3: Sensor test failed. Either the sensor does not exist or the test value is outside the tolerance. Unable to find sensor. CODE=0x1A/3FF TROUBLESHOOTING3: Sensor test failed. Either the sensor does not exist or the test value is outside the tolerance. The driver information was not found or is the Microsoft Basic Display Adapter driver. CODE=0x1B/01C TROUBLESHOOTING4: Display adapter driver error, or the default Microsoft Basic Display Adapter is being used. Installing display adapter drivers should fix this. If the OpenCL tests are failing in Windows PE, place your driver's OpenCL DLLs into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. If unable to find nvidia-smi, place your driver's nvidia-smi application into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. The graphics card error count exceeded the test parameter set. CODE=0x1C/01C TROUBLESHOOTING2: A failure has been detected with your device. This could be a genuine fault with your device or missing or incorrect device drivers. Note: For video cards with less than 32MB video memory the test may fail. TROUBLESHOOTING5: The test failed or could not run due to the parameters of the test. If this is not a genuine failure, check the parameters configured. Error occurred validating Compute functionality. CODE=0x1D/3FF TROUBLESHOOTING2: A failure has been detected with your device. This could be a genuine fault with your device or missing or incorrect device drivers. Note: For video cards with less than 32MB video memory the test may fail. The supported Compute version is too low. CODE=0x1E/3FF TROUBLESHOOTING2: A failure has been detected with your device. This could be a genuine fault with your device or missing or incorrect device drivers. Note: For video cards with less than 32MB video memory the test may fail. TROUBLESHOOTING5: The test failed or could not run due to the parameters of the test. If this is not a genuine failure, check the parameters configured. The graphics card does not support the minimum CUDA version. The minimum supported Nvidia driver version is 367.4. CODE=0x1F/3FF TROUBLESHOOTING4: Display adapter driver error, or the default Microsoft Basic Display Adapter is being used. Installing display adapter drivers should fix this. If the OpenCL tests are failing in Windows PE, place your driver's OpenCL DLLs into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. If unable to find nvidia-smi, place your driver's nvidia-smi application into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. The graphics card does not support the test. CODE=0x20/3FF TROUBLESHOOTING4: Display adapter driver error, or the default Microsoft Basic Display Adapter is being used. Installing display adapter drivers should fix this. If the OpenCL tests are failing in Windows PE, place your driver's OpenCL DLLs into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. If unable to find nvidia-smi, place your driver's nvidia-smi application into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. Unknown error occurred during testing. CODE=0x21/3FF TROUBLESHOOTING2: A failure has been detected with your device. This could be a genuine fault with your device or missing or incorrect device drivers. Note: For video cards with less than 32MB video memory the test may fail. TROUBLESHOOTING4: Display adapter driver error, or the default Microsoft Basic Display Adapter is being used. Installing display adapter drivers should fix this. If the OpenCL tests are failing in Windows PE, place your driver's OpenCL DLLs into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. If unable to find nvidia-smi, place your driver's nvidia-smi application into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. Unknown error occurred during initialisation of the test. CODE=0x22/3FF TROUBLESHOOTING4: Display adapter driver error, or the default Microsoft Basic Display Adapter is being used. Installing display adapter drivers should fix this. If the OpenCL tests are failing in Windows PE, place your driver's OpenCL DLLs into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. If unable to find nvidia-smi, place your driver's nvidia-smi application into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. Unable to allocate adapter resources. CODE=0x23/3FF TROUBLESHOOTING5: The test failed or could not run due to the parameters of the test. If this is not a genuine failure, check the parameters configured. Unable to load memory test prerequisites. CODE=0x24/3FF TROUBLESHOOTING0: The test is unable to run because of a display window failure. This could be caused by missing, out of date or incorrect display drivers or another application taking control of the window. TROUBLESHOOTING4: Display adapter driver error, or the default Microsoft Basic Display Adapter is being used. Installing display adapter drivers should fix this. If the OpenCL tests are failing in Windows PE, place your driver's OpenCL DLLs into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. If unable to find nvidia-smi, place your driver's nvidia-smi application into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. Unable to load nvidia-smi. CODE=0x25/3FF TROUBLESHOOTING4: Display adapter driver error, or the default Microsoft Basic Display Adapter is being used. Installing display adapter drivers should fix this. If the OpenCL tests are failing in Windows PE, place your driver's OpenCL DLLs into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. If unable to find nvidia-smi, place your driver's nvidia-smi application into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. Mathematical or logical errors occurred during the stress testing. CODE=0x26/3FF TROUBLESHOOTING2: A failure has been detected with your device. This could be a genuine fault with your device or missing or incorrect device drivers. Note: For video cards with less than 32MB video memory the test may fail. The display adapter does not have enough shared memory to perform the test. CODE=0x27/3FF TROUBLESHOOTING4: Display adapter driver error, or the default Microsoft Basic Display Adapter is being used. Installing display adapter drivers should fix this. If the OpenCL tests are failing in Windows PE, place your driver's OpenCL DLLs into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. If unable to find nvidia-smi, place your driver's nvidia-smi application into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. Driver or OpenCL error. CODE=0x28/3FF TROUBLESHOOTING4: Display adapter driver error, or the default Microsoft Basic Display Adapter is being used. Installing display adapter drivers should fix this. If the OpenCL tests are failing in Windows PE, place your driver's OpenCL DLLs into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. If unable to find nvidia-smi, place your driver's nvidia-smi application into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. WMI initialization error. CODE=0x29/3FF TROUBLESHOOTING4: Display adapter driver error, or the default Microsoft Basic Display Adapter is being used. Installing display adapter drivers should fix this. If the OpenCL tests are failing in Windows PE, place your driver's OpenCL DLLs into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. If unable to find nvidia-smi, place your driver's nvidia-smi application into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. Display device is in error state, it is disabled by the operating system. CODE=0x30/3FF TROUBLESHOOTING4: Display adapter driver error, or the default Microsoft Basic Display Adapter is being used. Installing display adapter drivers should fix this. If the OpenCL tests are failing in Windows PE, place your driver's OpenCL DLLs into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. If unable to find nvidia-smi, place your driver's nvidia-smi application into the diagnostic Xtra GPU directory or contact Eurosoft for assistance. |
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