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Pc-Check Windows Hard Drive Intelligent Disk Scan Test Failure Information

Group Number 260X

 

Device Hard Drives

 

This is a test group for fixed media disk drive (Hard Disks). Hard Disks consists of one or more rigid (hence 'hard') rapidly rotating discs, coated with magnetic material and with magnetic heads arranged to write data to the surfaces and read it from them.

Tests are available to verify the ability to store data, report the SMART status and predict the probability of imminent failure.

The drive being tested should be mounted as a windows volume and have data on it to test, otherwise the test may stall.

 

NOTE: 1. Some tests use a drive's S.M.A.R.T. functionality to run. S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology), is a monitoring system for computer media to detect and report on various indicators of reliability. This functionality is not available on all devices. S.M.A.R.T documentation is available online for the tests and can be used for further information if required.

 

NOTE: 2. When comparing the test parameters duration and coverage for the actual testing time this will only be the same under one condition. A set parameter coverage of 100% or a set parameter duration which has sufficient time to test to the entire media. This is because of varying algorithms and delays moving to the next test location. Other parameters may be irrelevant due to hardware access times with this type of test. This is because with a duration setting, each physical read is performed sequentially. Whereas with the coverage parameter, the reading is distributed evenly across the hardware being tested. Therefore there maybe a delay due to moving to the next hardware location.

 

Test Number 322

Intelligent Disk Scan

The Intelligent Scan algorithm is a unique alternative to traditional Linear Read testing that provides a big time saving benefit when scanning large media for issues such as bad sectors, with little to no loss of test accuracy.

Estimated Test Time Dependent on media size and data

 

PARAM3: Maximum Errors

 

Continues to test until the maximum number of errors is reached. These are only errors directly associated with reading the drive. 

 

PARAM5: Maximum Retries

 

The maximum amount of retries per read. A warning message will be placed in the log on every retry that is performed.

 

PARAM8: Windows Event Error Count

 

Windows® Event Error count between reads. 0 indicates the Windows® event error will not be read.

 

PARAM21: Intelligent Hard Disk Scan Speed

Specifies the speed setting for the intelligent scan test, (3 is fastest).

 

ERRORCODES & TROUBLESHOOTING

 

The device failed to open. CODE="0x00/3FF"

TROUBLESHOOTING0: The device may be faulty or another program may be limiting access to the device. Errors on the hard drive can be caused by power loss.

 

The drive is too small. CODE="0x02/00A"

TROUBLESHOOTING1: The device does not appear to support this test. Check the test descriptions manual for the test requirements.

 

Unable to read drive geometry. CODE="0x03/00A"

TROUBLESHOOTING0: The device may be faulty or another program may be limiting access to the device. Errors on the hard drive can be caused by power loss.

 

Unable to set the test thread priority. CODE="0x04/3FF"

TROUBLESHOOTING0: The device may be faulty or another program may be limiting access to the device. Errors on the hard drive can be caused by power loss.

 

Failed to set file pointer. CODE="0x05/3FF"

TROUBLESHOOTING0: The device may be faulty or another program may be limiting access to the device. Errors on the hard drive can be caused by power loss.

 

Read failure. CODE="0x06/001"

TROUBLESHOOTING0: The device may be faulty or another program may be limiting access to the device. Errors on the hard drive can be caused by power loss.

 

Read size mismatch. CODE="0x07/006"

TROUBLESHOOTING0: The device may be faulty or another program may be limiting access to the device. Errors on the hard drive can be caused by power loss.

 

Drive does not support S.M.A.R.T. CODE="0x08/3FF"

TROUBLESHOOTING1: The device does not appear to support this test. Check the test descriptions manual for the test requirements.

 

Unable to read the drive's capacity. CODE="0x0A/3FF"

TROUBLESHOOTING0: The device may be faulty or another program may be limiting access to the device. Errors on the hard drive can be caused by power loss.

 

S.M.A.R.T. Attributes indicate an error. CODE="0x0B/015"

TROUBLESHOOTING1: The device does not appear to support this test. Check the test descriptions manual for the test requirements.

 

Unable to communicate with device. CODE="0x0C/001"

TROUBLESHOOTING0: The device may be faulty or another program may be limiting access to the device. Errors on the hard drive can be caused by power loss.

 

Failure to obtain memory for testing. CODE="0x0E/3FF"

TROUBLESHOOTING1: The device does not appear to support this test. Check the test descriptions manual for the test requirements.

 

The S.M.A.R.T. Imminent Failure was detected." CODE="0x0F/3FF"

TROUBLESHOOTING0: The device may be faulty or another program may be limiting access to the device. Errors on the hard drive can be caused by power loss.

 

The S.M.A.R.T. command failed and may not be supported. CODE="0x10/001"

TROUBLESHOOTING1: The device does not appear to support this test. Check the test descriptions manual for the test requirements.

 

The self-test routine was aborted." CODE="0x11/3FF"

TROUBLESHOOTING2: The S.M.A.R.T. self-test may indicate a fault or imminent fault present with the drive. Errors such as aborted tests and power resets may be caused by other programs accessing S.M.A.R.T. functionality while the test is running or the device entering a power saving state. It is recommended that hard drive power down is disabled and no other programs are running for the duration of the test.

 

The self-test routine was interrupted by a hard or soft power reset." CODE="0x12/3FF"

TROUBLESHOOTING2: The S.M.A.R.T. self-test may indicate a fault or imminent fault present with the drive. Errors such as aborted tests and power resets may be caused by other programs accessing S.M.A.R.T. functionality while the test is running or the device entering a power saving state. It is recommended that hard drive power down is disabled and no other programs are running for the duration of the test.

 

An unknown test error occurred while running the self-test routine." CODE="0x13/3FF"

TROUBLESHOOTING2: The S.M.A.R.T. self-test may indicate a fault or imminent fault present with the drive. Errors such as aborted tests and power resets may be caused by other programs accessing S.M.A.R.T. functionality while the test is running or the device entering a power saving state. It is recommended that hard drive power down is disabled and no other programs are running for the duration of the test.

 

The self-test has failed and the test element that failed is not known." CODE="0x14/3FF"

TROUBLESHOOTING2: The S.M.A.R.T. self-test may indicate a fault or imminent fault present with the drive. Errors such as aborted tests and power resets may be caused by other programs accessing S.M.A.R.T. functionality while the test is running or the device entering a power saving state. It is recommended that hard drive power down is disabled and no other programs are running for the duration of the test.

 

The electrical part of the self-test has failed." CODE="0x15/3FF"

TROUBLESHOOTING2: The S.M.A.R.T. self-test may indicate a fault or imminent fault present with the drive. Errors such as aborted tests and power resets may be caused by other programs accessing S.M.A.R.T. functionality while the test is running or the device entering a power saving state. It is recommended that hard drive power down is disabled and no other programs are running for the duration of the test.

 

The servo part of the self-test has failed." CODE="0x16/3FF"

TROUBLESHOOTING2: The S.M.A.R.T. self-test may indicate a fault or imminent fault present with the drive. Errors such as aborted tests and power resets may be caused by other programs accessing S.M.A.R.T. functionality while the test is running or the device entering a power saving state. It is recommended that hard drive power down is disabled and no other programs are running for the duration of the test.

 

The read part of the self-test has failed. CODE="0x17/3FF"

TROUBLESHOOTING2: The S.M.A.R.T. self-test may indicate a fault or imminent fault present with the drive. Errors such as aborted tests and power resets may be caused by other programs accessing S.M.A.R.T. functionality while the test is running or the device entering a power saving state. It is recommended that hard drive power down is disabled and no other programs are running for the duration of the test.

 

The device handling damage has been detected and the self-test has failed. CODE="0x18/3FF"

TROUBLESHOOTING2: The S.M.A.R.T. self-test may indicate a fault or imminent fault present with the drive. Errors such as aborted tests and power resets may be caused by other programs accessing S.M.A.R.T. functionality while the test is running or the device entering a power saving state. It is recommended that hard drive power down is disabled and no other programs are running for the duration of the test.

 

An unknown self-test result has been received. CODE="0x19/015"

TROUBLESHOOTING2: The S.M.A.R.T. self-test may indicate a fault or imminent fault present with the drive. Errors such as aborted tests and power resets may be caused by other programs accessing S.M.A.R.T. functionality while the test is running or the device entering a power saving state. It is recommended that hard drive power down is disabled and no other programs are running for the duration of the test.

 

The S.M.A.R.T. Self-test is not supported. CODE="0x1A/3FF"

TROUBLESHOOTING1: The device does not appear to support this test. Check the test descriptions manual for the test requirements.

 

The S.M.A.R.T. Self-test did not complete before the time-out. CODE="0x1B/3FF"

TROUBLESHOOTING2: The S.M.A.R.T. self-test may indicate a fault or imminent fault present with the drive. Errors such as aborted tests and power resets may be caused by other programs accessing S.M.A.R.T. functionality while the test is running or the device entering a power saving state. It is recommended that hard drive power down is disabled and no other programs are running for the duration of the test.

 

The S.M.A.R.T. Error log part of the imminent test has failed. CODE="0x1C/3FF"

TROUBLESHOOTING1: The device does not appear to support this test. Check the test descriptions manual for the test requirements.

TROUBLESHOOTING0: The device may be faulty or another program may be limiting access to the device. Errors on the hard drive can be caused by power loss.

 

The temperature result was outside the tolerance. CODE="0x1D/019"

TROUBLESHOOTING3: The retrieved value from the sensor is outside the tolerance. Check the system information for your drive to ensure the correct parameter values are being used.

 

Temperature sensors are not found. CODE="0x1E/3FF"

TROUBLESHOOTING1: The device does not appear to support this test. Check the test descriptions manual for the test requirements.

 

The S.M.A.R.T. attribute could not be found. CODE="0x1F/098"

TROUBLESHOOTING1: The device does not appear to support this test. Check the test descriptions manual for the test requirements.

 

The S.M.A.R.T. attribute was outside of allowed threshold." CODE="0x20/098"

TROUBLESHOOTING3: The retrieved value from the sensor is outside the tolerance. Check the system information for your drive to ensure the correct parameter values are being used.

 

Unable to open access to the drive. CODE="0x21/3FF"

TROUBLESHOOTING1: The device does not appear to support this test. Check the test descriptions manual for the test requirements.

 

Unable to get drive life. CODE="0x22/3FF"

TROUBLESHOOTING1: The device does not appear to support this test. Check the test descriptions manual for the test requirements.

 

The drive life is below the threshold. CODE="0x23/080"

TROUBLESHOOTING3: The retrieved value from the sensor is outside the tolerance. Check the system information for your drive to ensure the correct parameter values are being used.

 

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Keywords: 2600, 322, Pc-Check Windows, Hard Drive, Intelligent Disk Scan