Views:
What is the KB article about?
This article addresses issues related to a configuration error that occurs when booting Pc-Check UEFI from a Eurosoft USB Program Device. The problem may appear during the first use of the product or after performing an online or offline upgrade. The error message indicates a configuration issue and persists with the application continuing using default values.

 

What is the solution?
 

Symptoms:

  • When booting the system from the Eurosoft USB device, an error message is displayed: "Configuration Error".

  • The message persists, and the application continues with default values.

 

Cause:

  • The file required to run the software is missing or deleted.

  • The file on the USB Program Device is corrupt.

  • The file on the USB Program Device is in the wrong location.

 

Resolution:

  • Delete the license file (pccheckuefi.lic) from the USB device in the ROOT folder. 

  • Update the Eurosoft USB plug using the eTestManager application. Retry booting the diagnostics application. 

  • Run the Recovery and Restore Process to put the USB into the expected state. 

 

Frequently Asked Questions:

    • Q: Where can I find the Recovery and Restore Process? 

  • A: The Recovery and Restore Process can be downloaded from the link below.

                  Download Link: Recover USB 

    • Q: Where can I find the eTestManager application? 

  • A: The eTestManager application should be available on the same Eurosoft USB Device plug. 

  • A: The eTestManager application can also be downloaded from the link below: 

  • Download Link: eTestManager 

Additional Resources:

Conclusion:

Booting Pc-Check UEFI requires a correctly configured license file. The license file must be present and configured to support the Pc-Check UEFI product and version.