- What do I do if my USB is lost or broken?
Active Upgrade and Support Subscription:
Replace faulty returned USBPD Free of charge one time.
Replace damaged returned USBPD at 50% of USBPD add-on price.
Replace LOST USBPD at full USBPD add-on price.
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Expired Upgrade and Support Subscription:
Replace LOST or Damaged USBPD at full USBPD add-on price.
Replace faulty returned USBPD at 50% of USBPD add-on price.
Receive last version supplied by subscription.